Client Testimonials
What Clients Are Saying
"Now that the dust has settled from the end of year process, I am reaching out to let you know how much Barbara and I really appreciate all of the work you did in cleaning up our database. We had a much cleaner mailing list and fewer envelopes returned to the office than in the past few years by a significant margin. We will be continuing to use the standard operating procedures that you created for many years to come. Thank you so much for all of the work that you have done for us!"--Nick Gassoway, Development Database Coordinator
"Working with Carolyn has been great. She has the patience of a saint. As the director of a small development department I wear many hats, 'chief technology officer' shouldn't be one of them and that is precisely where Carolyn came in. She translated and customized RE NXT according to my departments particular needs. Moreover, as a development person herself, she went beyond the management of the software and supplied my team with incredibly insightful analysis. Revenue-wise, our department has grown the past four years with Carolyn's help consistently. Obviously, there are many factors at play but I am certain our work with Carolyn has played a large part in this success. I could not recommend Carolyn highly enough!" -- Paul Staller, Director of Development, Waypoint of New Hampshire
"From the moment we engaged services with DDM, it was evident we made the right choice. DDM provided a blended data driven strategic methodology with an innate understanding of our organization’s needs. Carolyn led the charge with a level of thoroughness and meticulous approach to analyzing data and extracting actionable insights. We saw effective results immediately. This was crucial in helping us navigate the ever changing landscape of donor engagement and outreach. I wholeheartedly recommend DDM and Carolyn Copp to any organization looking not only for a consultant but for a true partner in growth. It’s been a game changer for our organization."--Barbara Stevens, Development Director, Cohen Camps
"Carolyn has been phenomenal to work with as a consultant through our RENXT upgrade. She anticipates what we need and the pace that best suits the team. We have come a long ways as an organization through our work with Carolyn and I have appreciated her expertise, insights, and recommendations. Carolyn has been a key to our team's success and I highly recommend her for any opportunity!!!" --Elisa Wills, Director of Development, Chesapeake Regional Health
"I have had the privilege of working with Carolyn Copp over the last year working to rebuild our donor development department. Carolyn has great experience since she was a practitioner for so many years. As we have worked together, Carolyn has helped us define strategy, policies, procedures, and project management. Carolyn is an expert user of the Raiser’s Edge software and has helped us immensely to not just use the software, but helped us understand how the software can guide our strategy with targeted analytics, and how it can guide our moves management and opportunities process...In addition, Carolyn has been a fundraiser herself. Many times consultants have advice to give without ever having experience in their field. Carolyn has the real world experience that matters to create effective fundraising and donor development strategy including events, capital campaigns, and frontline donor development experience. I would wholeheartedly recommend Carolyn Copp for your consultation needs." --Kent Castleman, Chief Development Officer, Lasting Change
"I have worked with Carolyn for 2 years in my role as client executive for our healthcare vertical. She has been a key partner in assisting my clients in activating their strategy through technology and process redesign. My clients love working with her. I highly recommend her as a fundraising strategy consultant." --Dean Cikins, Healthcare Client Executive, Blackbaud
"Carolyn is smart, enthusiastic, and expert in all things fundraising. She completed a thorough assessment of our skill sets, strategies, and readiness to take our fundraising program to the next level. Where needed, she developed the tools [using DonorPerfect] and training so we understood how to create a data-based analysis of our past donor activity so that we could accurately project our intended growth, and create the strategy to achieve the goals. I highly recommend Carolyn - she is upbeat, a positive motivator, and seasoned professional!" --Margaret Koch, Executive Director, The Virginia Thurston Healing Garden
"Carolyn is an excellent strategic thinker who understands the science of fundraising and the art of patron development. The implementation of her comprehensive plan took our organization’s development efforts to the next level and achieved outstanding results. Energetic and highly focused, Carolyn led several board committees very effectively. Her background in marketing was an added bonus and she contributed substantially to our communications efforts. I recommend her highly." --Susan Randazzo, Executive Director, Indian Hill Music
"Carolyn is high-energy, creative, positive, and 'can-do'! I'm always smarter after I've bounced ideas off her. Her achievements for her own clients in recent years are extremely impressive." --Nancy Greenhouse, Principal Greenhouse Direct